Due to the basis of our business we DO NOT accept exchanges or refunds. When placing an order, please make sure you choose the correct lengths, texture and origin you wish to order.
Please allow 10-14 business days for your order to be processed. Your order will then be shipped once processing has been completed at which time, you'll receive an email notification with your tracking number. For BUY NOW PAY LATER orders processing times can take up to 14-21 business.
Yes, we offer 100% virgin, unprocessed, top grade hair. Our extensions are cut from one donor, which will last you 2+ years with proper care and our Platinum 613 hair is cut from 2 different donors and will last 1+ year with proper care.
The amount of bundles need is based upon the desired look you’re trying to achieve. For a full look, 3 bundles are usually required for hair up to 22 inches. Lengths over 22 inches we recommend at least 4 bundles or more for a more fuller look.
Our extensions are 100% Virgin Human hair therefore there is very minimal to no amounts of shedding. Our extensions DO NOT TANGLE!!
Our extensions can last for more than two years and our Platinum 613 hair last for more than one year both depending on the way you care for the hair. We recommend co-washing the hair with non-sulfate shampoos and conditioners for long lasting wear of our hair extensions.
Yes you can. Because our extensions are virgin human hair it come in the natural 1B color but please feel free to color, however we recommend you have a professional do this to prevent damage.
Yes!! Our extensions can be flat iron and curled. Not to worry, our curly textures, if straightened will revert once washed.
If you notice an error made on your end in regards to a placed order, please email or text (919-438-0609) us immediately! If your order has already been processed, we won't be able to change it. Please see our CONTACT page.
Yes, we now offer International Shipping